Free Worldwide Shipping
Shipping is free on every order, to every country we ship to.
Made to order
Every TurboRain is built after you place your order. The current production run starts on November 4 and takes up to 21 days. Your estimated delivery date is shown on the product page before you buy.
Delivery times
- Production: up to 21 days
- Shipping: around 14 business days after your order leaves our facility
Delivery can take longer during holidays, in remote areas, or because of customs checks.
Tracking
As soon as your order ships, you'll get an email with your tracking number so you can follow it until it reaches your door.
Customs and import duties
For some countries, local customs duties or taxes may apply when the package arrives. These are set by your country's customs office and are the responsibility of the customer.
Shipping Protection
If you added Shipping Protection at checkout and your package is lost, stolen or damaged in transit, contact us within 30 days of the expected delivery date and we'll reship your order or refund it.
Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email us right away at xmaslighthouse@yahoo.com; we can update it as long as the order hasn't shipped.